The Unsung Heroes of Barnes & Noble
You, so patient, a clerk
At Barnes & Noble
…Noble? Maybe.
Saintly? Absolutely,
As that woman you helped
Find a book,
Told you—in detail—why she
Loved the previous works of an
Author
You could not care any less
About.
You, so patient, a barista?
No, a book seller, working in the
Barnes & Noble cafe;
Working the coffee machines;
Not burning the milk.
You only know the drinks on the menu,
But people ask for things,
Special things, as though you
Are
A barista and not going for your
MFA in pre-millennial Norwegian surrealism;
They ask you, one after the other,
Why you don’t accept Starbucks
Gift cards.
You, so patient, middle-aged man
Still rocking a soul-patch and open flannel
Over
T-shirt, your Vans hinting you skate
Or
You used to
But now you’re a stepdad to two
Mostly sweet kids
And you work the later shift so you can
Take them to school
So your wife can work the morning shift
In the ICU—
Which you are happy to do: stacking books,
Sending employees on their 15s,
And waiting until Thursday night
After work band practice
In Dino’s garage.
You, so patient, in the Info Booth,
A clerk,
Trying to help a man—
Masked and hard to understand—
As he repeats things like
“It’s a mystery, about submarines,
But I think it’s a western, also,
Let me call my friend, Charlie, he
Recommended
It to me, he lives in Yuma now,
To get away from the cold rains we get
Here,
Hey, Charlie, what’s the name of that,
Charlie, what’s the, it’s Donald, yeah,
Donald,
Yeah, what was the name of that book you
Recommended,
Yeah, the submarine western…
Oh, okay, take care.
He doesn’t remember the name,
But I guess it’s not about submarines…”