A Storm In A McDonald’s Cup

This is why I hate my job. There’s always someone complaining about something so insignificant, and as I’m now the manager, I feel like I’m reluctantly bound to this place for good.


I’ve worked in a dingy fast food restaurant for a long time now. The pay was pretty mediocre until I was given my new role, which was only slightly better, but nothing compared to the grueling hours of overtime I never asked for, dealing with annoying customers and coworkers. I knew that there were better jobs out there, but nobody would hire me for some reason.


Anyway, just forty minutes ago, a woman came into the building, ordering a meal for both her and her little five year old son. I rung up their orders, and just a couple of minutes later, they received their processed meal. The usual.


Then, I guess one of the other overworked employees forgot to put one of the kiddie toys in the kid’s meal, which was a little mistake that could be easily fixed, but guess what?


The mother wasn’t happy about it.


She stormed up to me, glaring at me deeply from the other side of the counter. She looked enraged…over a cheap, plastic toy.


“Where is my son’s toy?!” She yelled unjustifiably, a deep scowl carved on her face.


I calmly told her that we were sorry, the situation was an easy fix, and we could hand her a toy, but _no…_

__


She kept complaining and was asking for a refund on her order, causing a complete scene that made a couple of the onlookers leave the restaurant, which I couldn’t blame them for. I tried to tell her to please leave the restaurant, trying not to raise my voice despite being extremely annoyed with her, but she wouldn’t leave.


Finally, thirty five minutes later, the cops were called and escorted her and her son out, the son being surprisingly quiet and nonchalant during the entire fiasco. The woman was still just as outraged when the police arrived to take her away, but she didn’t put up too much of a fuss.


Now I’m trying to cool down my frustrations in the break room, having a throbbing headache from her complaining. She’s not going to be allowed in this store anymore, since she caused so much trouble over a _TOY_!

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