I can’t keep putting off this phone call, but jeez do I hate the wait times, and having to fight with the automated system. It makes me feel like a maniac. Ah well, guess there’s no time like the present. Straightening my spine, and squaring my shoulders, I ease my lanky form off of the couch. Padding my sock covered feet over the cool hardwood floors to make my way to the kitchen where our downst...